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Terms of service

Effective Date: December 1, 2025

INTRODUCTION

We are The Real Bride Company LLC (“The Real Bride”, “Company,” “we,” “us,” “our”), a Colorado limited liability company. We operate the website: https://www.therealbrideco.com (“Website”), which allows users to browse our online store and purchase our products (“Products”) for sale.

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity or a minor (“you”), and the Company.

These Terms also include other related policies, including:

  • Privacy Policy
  • Terms of Sale
  • Refunds and Returns
  • Try On at Home
  • Made-to-Measure Policy

Our policies may be updated from time-to-time and all are expressly incorporated into and made part of these Terms. You agree that by accessing and using our Website or by purchasing Products for sale from us that you have read, understood, and agreed to be bound by these Terms. 

We recommend that you print a copy of our Terms for your records.

 

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM ACCESSING AND USING OUR WEBSITE, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

 

1. CHANGES TO THESE TERMS

We reserve the right to make changes to our Terms at any time, and such changes will be effective immediately upon being posted on the Website. Each time you use the Website, you should review the current Terms. You can determine when our Terms were last revised by referring to the "Last Updated" legend at the top of any Legal Terms document. Any modified Terms will become effective upon publication.

By continuing to access and use our Website after the effective date of any changes, you agree to be bound by the modified terms.


2. ACCESSING OUR WEBSITE

This Website is offered and available to users who are eighteen (18) years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company, and you meet all of the foregoing eligibility requirements. 

If you are under eighteen (18) years of age but are at least thirteen (13) years of age or older (a “Minor”), you may only use the Website with your parent or legal guardian’s permission. Minors may not submit personal information to our Website. If you are a parent or legal guardian of a Minor, you hereby agree to these Terms on behalf of the Minor and fully indemnify and hold harmless the Company if the Minor breaches any of these Terms. If you are not at least thirteen (13) years old, you may not use the Website or submit any information to the Company or the Website.

You are responsible for making all arrangements necessary for you to have access to the Website. We reserve the right to withdraw or amend this Website or Products we provide on the Website, in our sole discretion without notice. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to its users.


3. PRODUCTS AVAILABLE FOR SALE

Certain Products may be available online through the Website. These Products may have limited quantities and are subject to our Terms of Sale and return or exchange only according to our Refund Policy. Our Products may be available for you to try on at home for a shipping and handling fee.

We have made every effort to display as accurately as possible the colors and images of our Products that appear on the Website. We cannot guarantee that your computer’s monitor or mobile device’s display of any color will be accurate. If you are not able to see the colors of our Products, please feel free to email us at: support@therealbrideco.com.

We reserve the right, but are not obligated, to limit the sales of our Products and access to our Website to any person, geographic region or jurisdiction. Presently, we only ship to US addresses. Any offer for any Product and access to our Website is void where prohibited. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products that we offer. All descriptions of Products or Product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any Product at any time

Our Products are provided on an “AS IS” and “as available” basis without any warranty, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. No warranty is provided that the Product will be free from defects. Your use of the Product is at your own discretion and risk, and you are solely responsible for any damage of any nature resulting from your use of the Product. Some jurisdictions do not allow the exclusion of certain warranties, so some of these limitations may not apply to you.


4. TRY ON POLICY

The following is a general overview of our Try On Policy. For complete terms, please visit our Try On Policy.

How does the Try On At Home work?

1. Select Your Try On Pieces

Browse our collection and add any try-on-eligible items to your cart. Each item lists its own flat rate shipping & handling fee, which covers round-trip delivery and packaging.

You are not purchasing or renting the item. The gown or accessory is provided for temporary evaluation only and remains the property of The Real Bride at all times.

2. Pick a Convenient Date

When adding items to your cart, select your preferred Try On start date. This is a target delivery date. Actual delivery timing is determined by the carrier and may vary. 

3. Pay a Shipping & Handling Fee

The fee shown reflects shipping and handling costs only. This fee is non-refundable once the cancellation window has passed and does not represent a rental, access, or usage fee for the items themselves. 

4. Payment Authorization

By placing a Try On order, you authorize The Real Bride to store your payment information through our secure payment processor for the sole purpose of covering incidentals related to your Try On order.

We reserve the right to charge your card up to the full retail price plus tax of any item that is:

  • Returned late
  • Returned damaged, stained, or in need of repair
  • Not returned at all

You will not be charged unless one of these conditions occurs.

5. Enjoy 3 Days to Decide

Your 3-day Try On window begins the day the carrier marks your package as delivered. While we aim to align delivery with your selected dates, final delivery timing is determined by the carrier and may vary. Items must be returned in the original condition you received them. 

6. Return by the end of Day 3

Use the prepaid return label to drop off your Try On package with the carrier listed on your return label by the end of day 3.

Important Notes: 

  • We only ship to addresses in the U.S. We do not ship to PO Boxes, APO/FPO military addresses, or freight forwarding services. 
  • Items may be worn indoors for personal evaluation only, not for events, weddings, photo shoots, or public appearances unless approved in writing by The Real Bride
  • Late Returns: A $15/day late fee will apply for each day the package is not shipped back after the 3-day try on period. If the return is not received and scanned by the carrier within 7 calendar days after the Day 3 deadline, you will be charged up to the full retail price plus tax of any unreturned items.
  • Damaged or Unreturned Items: You are financially responsible for any items that are returned in poor condition or not returned at all. Charges may equal up to the full retail price plus tax of the affected item(s).
  • You may cancel your Try On order for a full refund up to 6 days before your scheduled start date.  After this window, your order is ineligible for refunds or changes as your order may already be in transit. 
  • Try On credit: Once your Try On is returned and processed, you'll receive an email with a one-time-use discount code equal to your Try On fee. This code can be applied toward a future purchase. 
    • Maximum credit: $100 from one Try On order
    • Valid only on purchases of $650 or more (before tax and shipping)
    • Code must be manually applied at checkout
    • Credits cannot be combined across multiple Try On orders
    • Credits are non-transferable and cannot be applied retroactively to past orders
    • Credit expires 14 months after issue date


5. TERMS OF SALE

  1. Products. All prices and costs are displayed in US dollars. Pricing is valid only on orders placed through the Website. We are not responsible for typographical errors which result in errors in pricing or amounts available. If we find such an error, we will contact you to discuss options and/or may promptly cancel the order and issue a credit to your credit card account in the amount of the charge.
    1. Try On fee credits can be manually applied by customer during checkout. Only one Try On order may be credited per qualifying purchase over $650 (before taxes and fees). Credits are non-transferable and cannot be applied retroactively.
  2. Ordering.  You must be eighteen (18) years of age or older to place an order. You must provide accurate and truthful information when filling out an order form. You must be the authorized user of any credit or debit card (or other acceptable method of payment), and such method must have sufficient funds to cover the cost of Products and shipping. We reserve the right to cancel any order for any reason. By placing an order, you are also agreeing to the terms of service of any Company payment processor.
  3. Chargebacks.
    1. Agreement to No Chargebacks: By making a purchase or booking a Try On order with The Real Bride Company, you agree not to initiate chargebacks with your credit card company or bank. Please contact us directly to resolve any issues.
    2. Resolution First: If you have a problem with your purchase, contact us within 30 days. We are here to help resolve any concerns quickly.
    3. Service Termination: If a chargeback is initiated against us, we reserve the right to terminate any ongoing services or stop supplying goods immediately.
    4. Consequences of Chargebacks: Initiating a chargeback without following this process constitutes a breach of this agreement. The Real Bride Company reserves the right to dispute the chargeback and may pursue further legal action to recover funds, including any associated fees or costs incurred.
    5. Consumer Rights: This clause does not affect your statutory rights as a consumer.
  4. Shipping. The shipping rate is calculated at checkout and is based on the weight and destination of your items. For purchases over $150 before taxes and fees, shipping is free. State and local taxes, where applicable, will be included in your final bill. The Company is not liable for shipments lost or damaged during delivery. Shipping insurance is included on all purchase orders. 
    • We will provide you with an estimated delivery time based on your order's processing/production time, as well as the shipping time.
    • We will send tracking information to you.
    • We may not be able to make changes to your delivery address, once you have submitted your order.
    • Shipping times will vary based on location.
    • We ask you provide a business or residential address.
    • Someone must be available to sign for deliveries of packages
    • For now, we only ship to addresses in the United States of America.
    • For detailed terms, refer to our Shipping Policy. 
  5. Rush Orders. Requests to expedite an order are granted on a case-by-case basis. If we are able to accommodate a rush order, you may be charged an additional non-refundable fee.
  6. Customizations. “Customizations” refer to any requested deviation from the standard design, construction, or specifications of an item offered by Company. This includes, but is not limited to: changes to fabric, silhouette, length, neckline, sleeves, closures, embellishments, or fit adjustments beyond our made-to-measure service.
    1. This does not include made-to-measure. Any use of the term “custom” on your order, line item, or SKU may refer to made-to-measure production and is not, by itself, a “Customization” as defined above.
    2. Customizations may affect the final fit, feel, or structure of the item. These differences do not constitute defects. Additional tailoring may still be required at the customer’s expense.
  7. Guarantee. We guarantee that your products will arrive at your shipping address within 5 months or sooner from the effective order confirmation date. For orders involving custom sizes, the effective order confirmation date shall be the date on which you submit your complete set of required measurements.
    1. This guarantee does not apply if delays are caused by:
      1. Customer-initiated changes (timeline resets from date you approve changes)
      2. Customer-caused delays (incomplete address, missed measurement deadlines,  missed delivery, etc.) 
      3. Force majeure events (see Force Majeure section below)
      4. Carrier delays after we ship on time
    2. For complete details on guarantee exceptions and late delivery remedies, please refer to our Shipping Policy.
  8. Force Majeure. “Force Majeure” means any unforeseeable circumstance which is beyond the control of a party, or any unavoidable event, even if foreseeable, as a result of which such party is unable to perform its obligations, in whole or in part, under these Terms. Such circumstances include, but are not limited to: natural disasters, fires, floods, severe weather events, pandemics, public health emergencies, government- mandated closures, strikes, labor disruptions, factory closures, war, terrorism, civil unrest, riot, government embargoes, trade restrictions, regulatory actions, or any other similar event.
    1. If a Force Majeure event occurs that will affect our ability to ship your product(s) on time, we will contact you a soon as reasonably practical, and work with you to resolve the matter, which may include a full refund.
  9. Returns, Refunds, Changes and Cancellations. Our Products and quantities are limited. Please refer to our Refund Policy.
    1. You may cancel a purchase order for a full refund by emailing us within 24 hours of placing your order. If you email us more than 24 hours after placing an order you may be eligible for a partial refund.
    2. Please do not send any Products back without contacting us first. We will not issue any refunds without an authorization from the Company.
    3. Shipping and handling fees associated with Try On orders are subject to our Try On Policy.
  10. Items Ineligible for Returns. Notwithstanding our limited, Refund Policy, the following items are ineligible for returns for any reason:
    1. Any item not in its original packaging;
    2. Any item that has been altered, stained or damaged;
    3. Final sale items; and
    4. Any item that has been laundered. 
  11. Final Sale Items. 
    1. The following items are final sale and cannot be cancelled, returned, or exchanged after 24 hours of order placement: 
      1. Orders with customizations 
      2. Customization and rush order fees 
  12. Damaged Items. A damaged/defective/incorrect item includes pieces which arrive from our manufacturer with rips or tears in the fabric, missing beads or embellishments, stitching coming undone, zipper malfunction, incorrect size or measurements (which are the fault of the manufacturer), color or fabric is not as described, or like feature(s) that makes the dress unwearable or less functional than it should be. If you receive a damaged Product, please email us right away and refer to our Refund Policy, so that we can work out a solution for you.
  13. Fit Expectations. Due to the nature of remote ordering and the complexity of bridalwear construction, which typically requires multiple in-person fittings and detailed body measurements for perfect fit, you may still require tailoring after delivery to achieve your preferred fit. Our made-to-measure process uses a limited number of measurements to proportionally adjust our base patterns, but it does not constitute a full custom or bespoke production. By placing an order, you acknowledge that additional tailoring may be necessary, and that this does not constitute a defect, fit issue, or production error. All tailoring costs are the customer’s responsibility. 
  14. Made-to-Measure Policy. All products are made-to-measure based on the measurements you provide to us if you choose the "Custom" size option. By placing a made-to-measure order, you acknowledge and agree to the following:
    1. Fit Guarantee: We guarantee that your garment will be made based on the measurements you provide. Due to the properties of fabrics, garment construction, and design elements, slight discrepancies in measurements may occur up to ±0.5-inches.
    2. Perfect Fit Not Guaranteed:  While we construct each garment based on the measurements you provide, the remote nature of our made-to-measure process and the limited number of measurements collected, as compared to the in-person, full-body measurement process and multi-stage fitting model used in bespoke garment construction, means that a perfect fit cannot be guaranteed.
      You acknowledge that additional tailoring may be necessary after delivery to achieve your desired fit. The need for tailoring does not constitute a defect, production error, or fit issue, and any tailoring costs are the sole responsibility of the customer.
    3. Design-Specific Fit: Certain designs may intentionally vary in fit due to aesthetic or functional considerations. Examples include fitted bodices constructed with stretch materials, compressive sleeves made from knit fabrics, or flowing A-line skirts designed for movement. These variations are an intentional part of the design and may result in localized fit differences that deviate by more or less than ±0.5 inches from your submitted measurements.
      These design-based adjustments are not considered defects, production errors, or grounds for refund, return, or alteration at the Company’s expense. Information about common fit characteristics is generally communicated through product detail pages, including descriptions, images, videos, and fit notes, and is available to customers prior to completing their purchase. While not every design feature is explicitly labeled, customers are expected to make reasonable inferences based on the overall presentation of the garment, including visual cues and descriptive content. The absence of a specific label or callout does not exempt a design-based variation from these terms.
    4. Customer Responsibility: It is your responsibility to provide accurate and up-to-date measurements when placing your order. Full refunds or adjustments for fit issues caused by incorrect measurements submitted by the customer will not be granted. We strongly recommend having your measurements taken by a professional tailor or seamstress to ensure accuracy.

     

    6. ELECTRONIC SIGNATURES AND AGREEMENTS

    You acknowledge and agree that by clicking on any button or link as may be designated by the Company for the purpose of ordering Products from us, you accept these terms and conditions (including our policies incorporated by reference) including our policies related to purchases and temporary evaluation services, as applicable, and that you are voluntarily entering into a legally binding contract. Your electronic submissions constitute your agreement and intent to be bound, and you agree to waive any rights in any jurisdiction which may require an original signature. This parties agree that this section will be enforced to the maximum extent allowed by applicable laws.


    7. CALIFORNIA PROPOSITION 65

    We make this warning as a result of Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, which requires us to inform citizens in California about exposures to certain chemicals. WARNING: Products sold on this Site may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.


    8. INTELLECTUAL PROPERTY RIGHTS

    We are the owner or the licensee of all intellectual property rights in our Website, including all Content on the Website, source code, databases, functionality, software, website designs, look and feel, trade dress, audio, video, text, photographs, and graphics, as well as the trademarks, service marks, and logos contained therein (collectively, the “Content”). Our Content is protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. All other trademarks, product names, and company names and logos appearing on the Website are the property of their respective owners.

    These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

    • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
    • You may store files that are automatically cached by your Web browser for display enhancement purposes.
    • You may either print or download one copy of a reasonable number of complete pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, distribution, or any commercial use.
    • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
    • If we provide social media features with certain content, you may take such actions as are enabled by such features.

    You must not:

    • Modify copies of any materials from this Website.
    • Use, copy, download or distribute any illustrations, photographs, video or audio sequences, or any graphics without written permission and separately from the accompanying text.
    • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website.
    • Access or use for any commercial purposes any part of the Website, Product or materials available through the Website.
    • If you wish to make any use of material on the Website other than that set out in this section, please address your request to: support@therealbrideco.com.
    • If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of these Terms, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. 
    • No right, title, or interest in or to the Website or any Content is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

    9. TRADEMARKS

    The Company names, logos, and all related names, logos, product and service names, designs, and slogans are trademarks of The Real Bride Company LLC, its owner(s), or its affiliates or licensors. You must not use such marks without the prior written permission of the Company (or the appropriate trademark owner). All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

    10. PROHIBITED USES

    You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

    • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
    • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
    • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
    • To impersonate or attempt to impersonate a Company employee or owner, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
    • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company, the Website, or other users of the Website, or expose any of the foregoing parties to liability.

    Additionally, you agree not to:

    • Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
    • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
    • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
    • Use any device, software, or routine that interferes with the proper working of the Website.
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website. 
    • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
    • Otherwise attempt to interfere with the proper working of the Website.

    11. MONITORING AND ENFORCEMENT; TERMINATION

    We reserve the right to:

    • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
    • Terminate or suspend your access to all or part of the Website for any reason, including without limitation, any violation of these Terms.
    • Without limiting the foregoing, we reserve the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. 

    YOU WAIVE AND HOLD HARMLESS THE REAL BRIDE COMPANY LLC, AND ITS OWNERS, AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY AND ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER THE COMPANY, OR SUCH PARTIES, OR LAW ENFORCEMENT AUTHORITIES.

    We do not undertake to review all information before it is sent to us through the Website. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

    12. USER-GENERATED CONTENT AND PRODUCT REVIEWS

    By providing a Product review, blog comment, or other user-generated content (“UGC”), you agree that your UGC is your own original creation and will not infringe on any third party’s rights (including intellectual property rights, privacy rights, confidentiality obligations, and other laws, rules or regulations). Your UGC is not private and may be accessible to anyone who visits our Website. We reserve the right to delete any UGC for any reason in our sole discretion. We reserve the right to edit and use your UGC in any medium and for any purpose without compensation to you.

    13. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY

    We respect the intellectual property rights of others. If you believe that any material available on or through the Website infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information provided at the end of these Terms (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. If you are not sure that material located on or linked to by the Website infringes your copyright, you should consider first contacting an attorney.

    All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information: (1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Website are covered by the Notification, a representative list of such works on the Website; (3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (4) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted; (5) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.

    For full information regarding Notifications, please see: https://www.copyright.gov/512/

    14. ELECTRONIC COMMUNICATIONS

    Visiting our Website or sending emails to us constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

    15. DISCLAIMERS

    By using the Website, you agree in full to our Disclaimers.

    1. General Disclaimer.

    Our Website, its Content and, our Products are for personal, entertainment, informational and educational purposes only.

    You acknowledge and agree that our Website, Content or Products may not be suitable for all persons, businesses, locations, or specific situations.

    We make no guarantees regarding the Website, Content or Products and your success with applying any or all of these. We do not guarantee any specific results through the use of our Website, Content or Products, and we do not make any guarantees regarding your success from the application of our Website, Content and Products. 

    Your decision to visit our Website, view any of its Content or use our Products is voluntary, and you acknowledge and agree that we are not liable for any harm or damage to you, your health, your well-being, your business, or otherwise which may result from the use, whether direct or indirect, of our Website, Content or Products.

    To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Website, Content or Products, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, damage to property, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable.

    Should you choose to use our Website, Content or Products, we, shall not be liable to you or any party for any type of damages stemming from or perceived to stem from, any use or reliance on our Website, Content or Products, including any injuries sustained as a direct or indirect result of use or reliance on such information or use of such resources. You agree to hold us harmless and release us from any and all claims arising from any use or reliance on information on our Website, Content or Products, whether now known, or discovered in the future. You expressly agree not to make any claims against the Company, including our owner(s), or affiliates, and each their respective directors, officers, contractors, and agents.

    You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other Website participant or user, including you.

    2. Technology Disclaimer. 

    By using our Website, you acknowledge and agree that we make no guarantees or warranties regarding our Website and its condition, including its functionality, the existence of viruses, uninterrupted use and availability. 

    We strive to ensure that the availability and delivery of our Website, Content or Products is uninterrupted and error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, to allow for repairs, maintenance, updates or other functions. To the fullest extent permitted by law, you acknowledge and agree that we are not liable to you for damages, refunds, or any other remedy, should our Website, Content or Products become unavailable, slow or incomplete for any reason. You agree that in the event of an interruption of the access to our Website, we do not owe you any refunds or reimbursement. 

    You acknowledge and agree that we may, at any time, in our sole discretion, discontinue our Website, Content or Products, without any notice, and such items may no longer be available. You acknowledge and agree that we are in no way obligated to continue operating our Website and that we are not liable to you in any way for a decision to cease its operation. 

    3. Errors and Omissions Disclaimer. 

    We strive to include the most up-to-date and accurate information on the Website, its Content and our Products.  You acknowledge and agree that information contained on our Website may inadvertently include inaccuracies, errors or omissions and we expressly exclude any and all liabilities for these inaccuracies, errors or omissions. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its Contents.

    4. Information Posted Disclaimer.

    This Website may include content provided by third parties, including materials provided by other users, third-party licensors, syndicators, aggregators, and/or reporting services.

    All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the Content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

    16. LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES

    You may link to our Website only with our written permission and provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part. 

    This Website may provide certain social media features that enable you to:

    • Link from your own or certain third-party websites to certain Content on this Website.
    • Send emails or other communications with certain Content, or links to certain Content, on this Website.
    • Cause limited portions of Content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    You may use these features solely as they are provided by us and solely with respect to the Content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

    • Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
    • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Service.

    You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

    We may disable all or any social media features and any links at any time without notice in our discretion. 

    17. LINKS FROM THE WEBSITE AND THIRD-PARTY SERVICE PROVIDERS

    If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links to our third-party service providers, third-party social media websites, and links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

    Certain services made available via the Website are delivered by third party websites and organizations. By using any product, service or functionality originating from our Website, you hereby acknowledge and consent that, subject to our Privacy Policy, we may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service or functionality on behalf of our Website’s users and customers.

    18. GEOGRAPHIC RESTRICTIONS

    The owner of the Website is based in the State of Colorado in the United States. We make no claims that the Website, any of its Content, or any of our Services or Products are accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

    19. ASSUMPTION OF RISK AND DISCLAIMER OF WARRANTIES

    You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Website for any reconstruction of any lost data. 

    YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. 

    NEITHER THE REAL BRIDE COMPANY LLC, NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY PRODUCTS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

    TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

    THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

    20. LIMITATIONS ON LIABILITY

    TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE REAL BRIDE COMPANY LLC, ITS OWNERS, AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY LOSS OR DAMAGE, UNDER ANY LEGAL THEORY, CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

    TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS OWNERS, AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DEATH, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. 

    THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

    21. INDEMNIFICATION

    You agree to defend, indemnify, and hold harmless the Company, its owners, affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, any use of the Website's Content, and Products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

    22. GOVERNING LAW AND JURISDICTION

    All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction).

    Any legal suit, action, demand for arbitration, or other proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado, in each case located in the City of Brighton and County of Adams, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

    23. ARBITRATION 

    For all disputes, please first give us an opportunity to resolve the dispute first, which is done by emailing the following information to support@therealbrideco.com: (1) your name, (2) your address, (3) a written description of your claim, and (4) a description of the specific relief you seek. If we do not resolve the dispute within forty-five (45) days after receiving your notification, than you may pursue your dispute in arbitration.

    If the dispute is not resolved as provided above, either party may initiate arbitration proceedings. The American Arbitration Association (“AAA”), www.adr.org, or JAMS, www.jamsadr.com, or a provider as agreed by the parties, will arbitrate all disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration only and shall in no event be commenced as a class arbitration or a consolidated, collective, or representative action or arbitration, and the arbitrator shall only be empowered to hear individual claims. All issues shall be for the arbitrator to decide, including the scope of this Provision. The parties agree that they may arbitrate via videoconference or telephone or other remote option. 

    For arbitration before AAA, for disputes of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for disputes involving $75,000 or more, the AAA’s Commercial Arbitration Rules will apply. In either instance, the AAA’s Optional Rules For Emergency Measures Of Protection shall apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. For arbitration before JAMS, the JAMS Comprehensive Arbitration Rules & Procedures and the JAMS Recommended Arbitration Discovery Protocols For Domestic, Commercial Cases will apply. The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. This Provision governs in the event it conflicts with the applicable arbitration rules. The parties may agree to an expedited arbitration, if such option is available with the provider. Under no circumstances will class action or representative procedures or rules apply to the arbitration.

    Because this Website and these Terms concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. 

    The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party or if required by applicable law. Such award will be final and binding on the parties, except for any right of appeal provided by the FAA or other applicable law and may be entered in any court having jurisdiction over the parties for purposes of enforcement.

    The parties shall each bear their own costs related to the dispute; however, the parties will split the arbitrator’s fees equally. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms of Service, the prevailing party shall be entitled to recover its costs, costs of arbitration fees, and reasonable attorney's fees.

    The parties agree that to the extent allowable, the terms, outcome, results, settlement and all other matters related to any arbitrated dispute shall remain confidential. 

    This arbitration provision shall survive the termination of these Terms.

    24. CLASS ACTION WAIVER 

    Any arbitration under these Terms will take place on an individual basis; class arbitrations and class, representative, or collective actions are not permitted. 

    THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. 

    Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. 

    25. LIMITATION ON TIME TO FILE A CLAIM

    UNLESS PROHIBITED BY LAW, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR OUR PRODUCTS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

    26. WAIVER AND SEVERABILITY

    No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

    If any provision of these Terms is held by an arbiter, court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect. 

    27. ENTIRE AGREEMENT

    These Terms, our Privacy Policy, and other Website policies as applicable, constitute the sole and entire agreement between you and The Real Bride Company LLC regarding the Website and our Products and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website and our Products. 

    28. YOUR COMMENTS AND CONCERNS

    This Website is operated by The Real Bride. All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: support@therealbrideco.com.

    Notices may be sent to:

    The Real Bride Company LLC
    c/o Republic Registered Agent LLC
    2020 N. Academy Blvd, Ste. 261
    Colorado Springs, CO 80909
    USA
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