Payment Authorization

Name: Payment Authorization
Brand: The Real Bride Co.
Availability: InStock

Because Try On samples are high ticket items, we require a Payment Authorization to cover any potential incidentals as outlined in our Try On Policy. This is a $0 line item included to clearly disclose that requirement and to help keep the Try On experience fair and seamless for every bride.

Your payment details are handled securely by our payment processor, and an additional charge only occurs if there are incidentals related to your Try On order, such as late fees, damage, missing tags, or unreturned items.

If your Try On is returned on time and in its original condition, no additional charges will be made.

Questions before you place your order? Our team is happy to help. Contact us here.

If you have any questions about this before placing your order, our team is always happy to help. Contact us here.

Is my payment information secure?

Yes. Your payment method is stored through a PCI-compliant processor. We do not directly store or have access to your full payment details.

When would a charge be made to my payment method?

Once you’ve paid your Try On shipping and handling fee, the only time you may be charged again is if:

Your return is late,
An item was damaged, or
An item was not returned

If everything is returned on time and in the condition you received it, no additional charges will apply.

How much could I be charged? Is there a maximum?

The maximum charge is the full retail price plus tax of each item, which will only apply if it is not returned, is returned damaged beyond repair, or requires repairs equal to or exceeding its retail price.

Learn More About Try On at Home

Read Our Try On Policy

What comes in a Try On package?

Your package will include the samples you selected, dress clamps to help adjust the fit, a prepaid return label, and brief instructions on how to try on at home.

Do you ship outside the U.S.?

At this time, we only ship within the United States via UPS and Fedex. We do not ship to PO Boxes, APO/FPO military addresses, freight-forwarding services, or international addresses.

Can I extend my Try On?

Unfortunately Try Ons cannot be extended. We keep the window to 3 days so every bride has a fair chance to try our samples on time.

What happens if I return late or damage the samples?

Returns must be dropped off or picked up by by Day 3 to avoid any late fees. A $15 daily fee applies after that, up to 7 days. If items are not returned within 7 days of the original return date, the full retail price + tax will be charged.

To help keep our samples in good condition for every bride, we ask that you try them on indoors only and avoid tanning products or heavy makeup. While we expect normal wear, significant damages, stains, tears, odors, or missing tags may result in fees up to the full retail price.

How does the Try On credit work if I decide to buy?

Once your Try On is returned, we will email you a one-time use coupon code equal to the cost of your Try On, up to $100.

To use it, add your items to your cart and enter the code at checkout. If your order is $650 or more before taxes and fees, the discount will apply.

The maximum credit is $100, even if your Try On shipping and handling fee was higher. Only one Try On credit can be used per order, and codes cannot be combined.

Payment Authorization